Mission: To provide safe, reliable drinking water, reclaimed water and wastewater service for the enrichment of the community.
If you have a water or sewer emergency, please call us day or night at 941.764.4300 or toll-free 800.524.3494 if out of the area. We have a 24/7 response service.
Regular customer service phone hours: 8:30 a.m. to 4:30 p.m. Monday–Friday (except holidays).
Utilities customer payment center is open at the Promenades Mall, 3280 South Tamiami Trail, Unit 505, in Port Charlotte, Monday–Friday 9 a.m. to 4 p.m. (except holidays).
